Information Générale Aéroport
Correspondance à CDG
Sûreté et Procedures
Transport et Stationnement
General Airport Information
Transfer
Safety and Procedures
Transportation
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General Airport Information
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What is Schengen?
The Schengen Agreement is an agreement among European states which allows for common immigration policies (including the Schengen visa). With a Schengen visa, you may enter one country and travel freely throughout the Schengen zone. Internal border controls have disappeared; there are no or few stops and checks. The 15 Schengen countries are: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Italy, Greece, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden + Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovenia, Slovaquia and Czech Republic. All these countries except Norway and Iceland are European Union members.
There is no official luggage storage in CDG. For storage durations above 6 hours, baggage storage can be provided by “Bagages du Monde”, with service desks in CDG 1, CDG 2A (landside), and CDG 2F (landside, arrivals level). Baggage is registered at the service desks but is promptly moved to/from a secure storage area in the CDG cargo zone. There are self serve lockers in Gare du Nord where you arrive from CDG by the RER suburban train.
Is there a secure place to temporarily store luggage in CDG?
Satellite S3 is a new extension for terminals 2E and 2F. S3 will have a capacity of 8.5 million/passengers per year, with 22 embarkment lounges and close to 5,000 seats, on 226,000 square meters (including 3,300 square meters for commercial outlets). Six Airbus A380 will be able to dock simultaneously around the building.
What’s Satellite S3?
Unfortunately, no.
Is there a lounge that I can use to relax, shower for economy class?
There is no sleeping facility in the international zone.
Is there a hotel or sleeping facility in the international zone?
Terminals remain opened at night but no waiting area or sleeping facilities are offered.
Can I sleep in terminals?
Transfer shuttles are running airside (custom bounded area), they are available for passengers travelling from an international flight to another, inside Terminal 2 or from/to Terminal 1 < > Terminal 2. CDGVAL is a light metro rail running in public area (landside) suitable for passengers needing to transfer to another terminal after they have exited security and baggage claim or passengers on their way to the RER/TGV/Thalys stations or parkers who need to get back to a vehicle parked at PR or PX.
What are the differences between “transfer shuttle” and “CDGVAL”?
If you are transferring inside a same terminal, you can walk. If you are transferring beetwen two terminals you must board airport shuttles.
Can I walk between the terminals?
Where can I buy WiFi card?
WIFI cards are available from all Relay bookstores.
How frequent is CDGVAL?
CDGVAL service runs 24/7 every 4 minutes. Night service between 11PM and 5AM every 20 minutes.
Is CDG Airport remains open at night?
Charles de Gaulle Airport remains open 24/7.
Which Terminal do I need?
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The departure and arrival terminals are specified on your airline ticket. Refer to the lists of airlines by terminal.
Which zone do I go to for check-in?
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Check one of the monitors located into the terminal buildings.
What to do if I lost my luggage?
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Make inquiries at the "lost luggage" desk of the last airline you used. They will help you fill in the forms required to launch the search. The airline will ensure that the lost luggage reaches the destination of your choice, and will then contact you to arrange handing it back over to you.
How do I purchase a duty free product?
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You need to present your boarding card to the cashier. For some categories of products like spirits, tobacco, perfume…, there are often limits on how much you can purchase or bring into your country of destination.
What prices am I entitled to?
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Access to duty free prices depends on your final destination: • You are flying to a country outside of the European Union or to the French Overseas Territories: - Duty free prices apply to all products in the boutiques located in the bonded area. • You are flying to a country outside of the European Union or to the French Overseas Territories, but you have a stopover in Europe: - Duty free prices apply to all products in the boutiques located in the bonded area. The criteria that applies is your final destination: stopovers don't count. • You are traveling to a European Union country: - Duty free privileges do not apply. However, thanks to the efforts made by the various vendors, more than 7,000 products (perfume and cosmetics, fine food, wines and Champagnes…) can be purchased at prices equivalent to duty free prices. • You are in transit and Paris is only a stopover: If your final destination is an international one or a French Overseas Territory, you may shop duty free. You have the same rights as any passenger leaving Paris. If your final destination is within the European Union, you will still be able to find more than 7,000 products at prices equivalent to duty free prices.
What “Public area” or “landside” means?
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The public access area designates all parts of the airport that are open to the public, generally before the security check points. The bounded area (airside) is for passengers only.
Transfer
What happens in the unlikely event that my flight is cancelled?
You may be compensated depending on the reason and duration of the delay. In the unlikely event that your flight is cancelled, airlines offer you compensation and assistance depending on the specific situation. Conditions on flights departing from non-EU countries differ per country/region. For more specific information on the conditions with regard to the compensation and assistance for flights departing from EU countries check your airline website.
What happens if I missed my connecting flight?
You will be rebooked on next available flights. Go to your airline transfer desk.
Do I have to pick-up and re-check my baggage in Paris?
In most cases (check with your airline), if you have a transfer to a flight leaving from Paris-Charles de Gaulle, your baggage is checked in all the way to your final destination.
I’m transiting in CDG with a lot of time, can I go to downtown Paris?
If you have at least 4 hours (minimum) you can go and enjoy visiting Paris. You must have a visa if coming from an international flight.
Why so many transfer routes possible at CDG?
Flights are dispatching departing/arriving Schengen or non-Schengen destination. That requires specific formalities and procedures.
What is Schengen?
The Schengen Agreement is an agreement among European states which allows for common immigration policies (including the Schengen visa). With a Schengen visa, you may enter one country and travel freely throughout the Schengen zone. Internal border controls have disappeared; there are no or few stops and checks. The 15 Schengen countries are: Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Italy, Greece, Luxembourg, Netherlands, Norway, Portugal, Spain and Sweden + Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovenia, Slovaquia and Czech Republic. All these countries except Norway and Iceland are European Union members.
There is no official luggage storage in CDG. For storage durations above 6 hours, baggage storage can be provided by “Bagages du Monde”, with service desks in CDG 1, CDG 2A (landside), and CDG 2F (landside, arrivals level). Baggage is registered at the service desks but is promptly moved to/from a secure storage area in the CDG cargo zone. There are self serve lockers in Gare du Nord where you arrive from CDG by the RER suburban train.
Is there a secure place to temporarily store luggage in CDG?
In that case you are not required to enter France and you can definitely use the airside transfer shuttle.
I'll be connecting from a US flight to a flight leaving to Africa. Is it required to "enter France"?
Yes, you’ll have. As France and Italy are Schengen destinations, you’ll have to clear customs and police at CDG before catching your flight to the Schengen part of terminal.
I have a Singapore-Paris-Roma flight do I have to “enter France”?
Since the problem of CDG 2E, the situation of jetways has worsened and fewer than 50% of flights have a jetway allowing you to disembark into the terminal within minutes. Using a remote stand means that the aircraft is parked away from the terminal and that you are bussed from the aircraft to the terminal. CDG2 expects the situation to improve with 80% of flights using a jetway in 2008, with the S3 satellite opening at the end of 2007, 2E being fully re-opened in 2008 and the opening of 2G, the satellite for regional aircrafts, sometime in 2008.
Why so many boarding by bus and remote parking stand at CDG?
You do not need any visa but you have to stay inside the international zone. You will have no access to France/Schengen zone.
I am transferring at CDG but I don't have a EU passport. Do I need a Schengen visa if I stay inside the international zone?
Unfortunately, no.
Is there a lounge to relax for economy class passenger?
There is no sleeping facility in the international zone.
Is there a hotel or sleeping facility in the international zone?
Terminals remain opened at night but no waiting area or sleeping facilities are offered.
Can I sleep in terminals?
Transfer shuttles are running airside (custom bounded area), they are available for passengers travelling from an international flight to another, inside Terminal 2 or from/to Terminal 1 < > Terminal 2. CDGVAL is a light metro rail running in public area (landside) suitable for passengers needing to transfer to another terminal after they have exited security and baggage claim or passengers on their way to the RER/TGV/Thalys stations or parkers who need to get back to a vehicle parked at PR or PX.
What are the differences between “transfer shuttle” and “CDGVAL”?
If you are transferring inside a same terminal, you can walk. If you are transferring beetwen two terminals you must board transfer shuttles or the CDGVAL light rail.
Can I walk between the terminals?
Which Terminal do I need?
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The departure and arrival terminals are specified on your boarding pass. Refer to the lists of airlines by terminal.
For terminals 1 and 3 stop at “Aéroport Charles de Gaulle 1” station. For Terminal 2 and TGV station stop at “Aéroport Charles de Gaulle 2-TGV”.
What will be my RER station?
Transfer shuttles are running airside (custom bounded area), they are available for passengers travelling from an international flight to another, inside Terminal 2 or from/to Terminal 1 < > Terminal 2. CDGVAL is a light metro rail running in public area (landside) suitable for passengers needing to transfer to another terminal after they have exited security and baggage claim or passengers on their way to the RER/TGV/Thalys stations or parkers who need to get back to a vehicle parked at PR or PX.
What are the differences between “transfer shuttle” and “CDGVAL”?
If you are transferring inside a same terminal, you can walk. If you are transferring beetwen two terminals you must board airport shuttles.
Can I walk between the terminals?
How frequent is CDGVAL?
CDGVAL service runs 24/7 every 4 minutes. Night service between 11PM and 5AM every 20 minutes.
Expect an average fare of 50-60€ during the day (7 AM to 7 PM) and 55-65€ at the night rate (7 PM to 7 AM and on Sundays and public holidays). For heavy luggage, an additional charge of 1€ per item is payable.
What is the cost for a taxi to/from Paris?
Can I book a parking space?
Aéroports de Paris does have a parking slot booking system “Parc Premium” available for Terminal 2 C/D and E/F only + Parc vacances. Booking from “aéroportsdeparis.fr” website.
Ticket booths and vending machines are available at the airport train stations.
Where can I buy my train/metro tickets at the airport?
Because other trains stop at suburban stations on their way into the city, adding 15 minutes or more to the normal trip time.
Why taking RER “Paris direct” trains?
Do I have to take CDGVAL to reach Terminal 1 from the train station?
Yes, Terminal 1 is 5 minutes journey from the RER station using CDGVAL light rail and 10 minutes journey from the TGV station located in Terminal 2.
How can I get to my hotel?
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Most of the airport hotels are linked to terminals by courtesy shuttles.
Do I have to take CDGVAL to reach Terminal 3 from the train station?
From the RER station “Aéroport Charles de Gaulle 1”: just follow the signposted footpaths from/to Terminal 3 (5 minutes by walk). From the TGV station in Terminal 2: catch the CDGVAL light rail to “Roissypole-Terminal 3” then follow the signposted footpaths from/to Terminal 3 (5 minutes by walk).
Transportation
How to reach Paris-Gare de Lyon or Gare Montparnasse?
By taxi, metro or by Air France coach (line 4).
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